Scotland’s service design and delivery approach
Date & Time
, 1:35 PM - 2:45 PM
Lou Downe Cat Macaulay

In a digital world and evolving environment, the demands on public services are changing, so too is the way in which organisations approach service design and delivery. The Scottish Approach to Service Design (SAtSD) aims to introduce new ways of working, using technology as an enabler to transform and improve outcomes. Read more.

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