Name
Scotland’s Approach to Service Design and Delivery
Date & Time
Tuesday, December 1, 2020, 12:45 PM - 1:55 PM
Margaret Moore Cat Macaulay Ute Schauberger
Description

In a digital world, the demands on public services are changing, and so too is the way in which organisations approach service design and user experience. The Scottish Approach to Service Design (SAtSD) aims to introduce new ways of working, using technology as an enabler to transform and improve outcomes for citizens. Read more.


 

Location Name
Theatre B