Name
Scotland’s Approach to Service Design and Delivery
Date & Time
Tuesday, December 1, 2020, 12:45 PM - 1:55 PM
Speakers
Margaret Moore - Director Scotland - Sopra Steria
Cat Macaulay - Chief Design Officer - The Scottish Government
Ute Schauberger - Service Designer - NDS Scotland
Cat Macaulay - Chief Design Officer - The Scottish Government
Ute Schauberger - Service Designer - NDS Scotland
Description
In a digital world, the demands on public services are changing, and so too is the way in which organisations approach service design and user experience. The Scottish Approach to Service Design (SAtSD) aims to introduce new ways of working, using technology as an enabler to transform and improve outcomes for citizens. Read more.
Location Name
Theatre B