As technology continues to reshape the world of work and the job market, and against the backdrop of the Covid-19 pandemic and fears of underemployment and unemployment, the need for Scots to be provided with the requisite digital skills and infrastructure has never been more important.
Today digital literacy is critically important for the vast majority of workers - regardless of sector, age, gender, or physical ability. And the pressure to keep abreast of technological change has had a particular impact upon the public sector. Not only upon service delivery and design - but also on citizen perceptions and expectations.
Public sector leaders have faced a constant struggle to deliver more – with less – and at the same time better comprehend how the latest generation of digital technologies: cloud, mobile, artificial intelligence, AR/VR, IoT, Blockchain, can help deliver efficiencies.
If, however, digital is to be an engine of economic growth in Scotland and help drive efficiencies, our citizens really need to be more than just users of IT. We require a pipeline of talent – the skilling, upskilling or reskilling of the next generation of software developers, user researchers, business analysts, digital programme managers.
FutureScot’s Skills and Leadership session will examine the latest thinking regarding innovative use of digital technology across public services in Scotland.