Name
Expert panel: Designing justice services with the 'end user' in mind
Date & Time
Tuesday, October 29, 2019, 3:45 PM - 4:10 PM
Speakers
Amanda Smith - Head of User Centred Policy Design - Ministry of Justice
Kate Wallace - Chief Executive Officer - Victim Support Scotland
Dhruv Sharma - User Research Lead, Office of the Chief Designer - The Scottish Government
Amanda Smith Kate Wallace Dhruv Sharma
Description
Service design principles and skills required to underpin the transformation of justice services