Session 1 - Digital Transformation & Data Sharing
8:20 AM - 9:10 AM
Registration & Refreshments
9:10 AM - 9:20 AM
Chair's opening remarks: Reviewing progress on digital justice policy in Scotland
9:20 AM - 9:30 AM
Keynote Address
9:30 AM - 9:50 AM
Digitally Enabled Policing in the era of a pandemic. How technology has helped police deliver vital services through COVID-19 and beyond.
Reviewing Policing 2026 objectives - and continuing to digitally enhance policing services –throughout an unprecedented period of operational challenge
9:50 AM - 10:30 AM
Expert panel: The impact of COVID-19 on Scotland’s justice agencies: how the pandemic has affected digital transformation priorities of the justice sector.

What the pandemic means for key data sharing projects such as the Digital Evidence Sharing Capability (DESC)

10:30 AM - 10:45 AM
A digital first approach
Secure Management and Digital Media Sharing as part of investigations and prosecutions
10:45 AM - 11:00 AM
Questions from the audience
11:00 AM - 11:20 AM
Networking & Refreshments
Session 2 - Masterclass & knowledge exchange sessions
12:30 PM - 1:20 PM
Lunch
Session 3 - Transformation through innovation & technology
1:20 PM - 1:35 PM
The Data Sharing Conundrum: Compliance vs Vested Interests

The ICO talks us through the murky waters of sharing personal information for different purposes.

1:35 PM - 1:50 PM
Innovation in Digital Justice – government support for justice agency transformation.

How justice systems must evolve to keep pace with changing citizen expectations and demand

1:50 PM - 2:05 PM
Transforming services using automation and data analytics

Executing digital warrants and using Artificial Intelligence to improve legal processes, citizen engagement and reduced tasks for the workforce.

2:05 PM - 2:20 PM
Expert Panel: Digital by default: the challenges and opportunities for justice systems as they move into new realms of technology.
2:20 PM - 2:35 PM
Questions from the audience
2:35 PM - 2:50 PM
Networking & Refreshments
Session 4 - Service Design & Skills
2:50 PM - 3:10 PM
Citizen-centred services with lasting impacts
Sharing lessons learnt at the Ministry of Justice from applying user-centred design
3:10 PM - 3:25 PM
Scottish Approach to Service Design: Creating Conditions for Change
Technology as an enabler for community outreach and victim support services
3:25 PM - 3:55 PM
Expert panel: The challenges of doing things differently. What barriers are faced by service designers when trying to introduce novel approaches to process-driven organisations.
3:55 PM - 4:05 PM
Conference Close
Session 2 - Masterclass & knowledge exchange sessions
11:20 AM - 11:55 AM
Masterclass 1B
Masterclass 1A
11:55 AM - 12:00 PM
5 minute transition period
12:00 PM - 12:30 PM
Masterclass 2B
Masterclass 2A
12:30 PM - 1:20 PM
Lunch