SESSION 1 - DIGITAL TRANSFORMATION LEADERSHIP & DELIVERY IN HEALTH AND CARE
8:30 AM - 9:00 AM
Registration & Networking
9:00 AM - 9:05 AM
Welcome from Chair
9:05 AM - 9:25 AM
Keynote: Setting national priorities in a post COVID-19 world
9:25 AM - 10:20 AM
Leading Scotland’s health and care systems through a crisis: How agencies and government responded to a national emergency 

Pre-COVID-19, Scotland’s health and care systems were on a clear pathway to closer integration and digitisation. But the pandemic has forced leaders to move  service delivery online at a much-accelerated pace – transforming digital first rhetoric into a liveable reality for millions of citizens overnight. Platforms were rapidly spun up and years of change were compressed into a matter of months. This session will explore how public sector leaders responded to an unprecedented challenge, what lessons were learned for our national strategic aims and what a global pandemic will mean for the future of technology-led health and care. 

10:20 AM - 11:15 AM
The Digital Directors’ Forum: How Health ICT Leaders reacted to the technological and operational challenges of the pandemic.

This session will explore the capacity demands faced by health and care ICT leaders as the impacts of COVID-19 became clear. It will analyse and critique organisational readiness and systems’ resilience, workforce skills and preparedness, technical project complexity and issues, supplier compliance, information governance and assurance and systems testing.

11:15 AM - 11:30 AM
Break & Networking
SESSION 2 - INNOVATION DRIVING TRANSFORMATION IN HEALTH AND CARE
11:30 AM - 12:40 PM
Data & AI: Innovating health and care
The power of artificial intelligence and machine learning in health and care will help clinicians in future to diagnose and treat lifelong conditions more effectively at population level. Data collected by the NHS and care sector providers has enormous potential to combat a range of health challenges, including COVID-19. This session will establish key benchmarks, including ethical considerations, of using citizen data to improve national health outcomes.
12:40 PM - 1:25 PM
Break & Networking
SESSION 3 - INNOVATION DRIVING TRANSFORMATION IN HEALTH AND CARE
1:25 PM - 2:35 PM
Interoperability and Information Governance

One of the great goals of a successful digital health and care strategy is to join up systems. This session will explore how data is handled, how it is secured and how it can be made available to the people who need access to it - in order to be provide truly transformational health and care.

Products & Applications: Scale up or spin up

Existing digital health and care systems faced huge overnight demand constraints as the implications for lockdown became clear. This session will offer a ‘deep dive’ into how platforms such as the Protect Scotland app and the Covid-19 assessment and vaccine management tools were developed, as well as how the NHS coordinated one of the biggest single rollouts of MS Teams anywhere in the UK.

2:35 PM - 2:50 PM
Break & Networking
SESSION 4 - INNOVATION DRIVING TRANSFORMATION IN HEALTH AND CARE
2:50 PM - 4:00 PM
Scotland’s Service Design & Delivery Approach

The Scottish Approach to Service Design (SAtSD) has embedded itself as a core driver in the development of public services since the influential Christie Commission of 2011. The future of health and care will increasingly be ‘person-centred’ in line with national strategic aims to create electronic health records (EHRs) for every citizen. This session will explore wider service design considerations in health and care, including scaling efforts of Existing services and content to improve information provision for COVID-19.

Technology Enabled Care (Telecare)

Remote patient monitoring and home-based care systems have enabled local health and care resources to be directed at Scotland’s vulnerable and at-risk communities. Whether for the management of lifelong conditions, or to protect the elderly and frail at home, telecare solutions have long pre-dated COVID-19. They continue to be upscaled and delivered free at the point of use during the pandemic, with the formation of a National Telecare COVID-19 Advisory Group to oversee progress. This session will explore how a ‘Once for Scotland’ approach has been adopted as those services face a transition from analogue-based call systems to digital in the coming years. 

4:00 PM
Conference close

Agenda subject to change